We have instructional videos available to address common needs, such as an overview or "walk-through," instructions on setting up a schedule for a new semester, and examples of working with blackout times.
SECTION 1: List of Videos
SECTION 2: TRANSCRIPT: "Walk-Through 1: Registration, Appointments, Forms"
SECTION 3: TRANSCRIPT: "Walk-Through 2: More Customization and Setup"
SECTION 4: TRANSCRIPT: "Creating a New Schedule on a New Site (Starting With 'Center Schedule')"
SECTION 5: TRANSCRIPT: "Examples of Working With Blackout Times"
SECTION 6: TRANSCRIPT: "Three Possible Questions About Blackout Times"
SECTION 7: TRANSCRIPT: "Creating New Schedules for a New Semester"
SECTION 8: TRANSCRIPT: "Introduction to WCONLINE: Overview of Features"
The WCONLINE® product manual is available completely online. To browse the manual, choose a chapter from list below or use the search field to quickly search the entire manual.
CH 1: Welcome to the WCONLINE Manual
CH 2: My Center Opens Today
CH 3: Introduction to WCONLINE
CH 4: Common Questions and Short Answers
CH 5: Administrators and Non-Administrators
CH 6: Schedule View, Navigation and Options
CH 7: Appointments
CH 8: Client Report Forms
CH 9: Search Tool & Understanding Results
CH 10: Blackout Times Management
CH 11: Blackout Times Examples
CH 12: Synchronous Online Meetings
CH 13: LDAP/LDAPS & Single Sign-On
CH 14: Card Reader Information
CH 15: Text-Only Scheduler & Accessibility
CH 16: Update Profile & Email Options
CH 17: Client & Record Management
CH 18: Schedule Management
CH 19: Staff & Resource Management
CH 20: Starting Availability Management
CH 21: Announcement Management
CH 22: Mass Email Tool
CH 23: System Data Export
CH 24: Report: System Statistics
CH 25: Report: Master Appointment
CH 26: Report: System Utilization
CH 27: Global System Settings
CH 28: Form Setup (Four Forms)
CH 29: Module Setup: Early Alerts/Flags
CH 30: Module Setup: Surveys
CH 31: Module Setup: Time Clock
CH 32: WCONLINE with Mobile Devices
CH 33: Tips
CH 34: Support
CH 36: Terms of Service
This manual applies to the current version of WCONLINE® and is constantly updated as new features are released.