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Mass Email Tool


The Mass Email Tool Configuration and Sending OptionsThe Mass Email Tool allows you to send an email to all clients, or to a subset of clients and/or administrators based on a variety of different criteria.  Typically available to full administrators only, the tool allows for emails to be formatted with text-formatting and include images.  All emails are logged and are copied to the CENTER EMAIL ADDRESS as set in Global System Settings.  As with all control panels, be sure to hover over the blue question marks within the control panel in order to find suggestions and more information about each configuration option

Mass emails are configured via the Mass Email ToolThat control panel is available under the "System Utilities & Reports" section of the Welcome menu and is typically available to full administrators only. In addition providing tools to define the recipients, compose, and send a mass email, the control panel also gives access to a subsection available via link at the top of the page:

  • VIEW MASS EMAIL LOG: Beginning with the release of WCONLINE 7 in early 2019, WCONLINE began logging all mass emails sent through the program.  When an email is sent, WCONLINE records the date the email was sent, the email's subject, and the name and IP address of the individual who sent the message, and displays that information in this log.  Since emails are automatically copied to the CENTER EMAIL ADDRESS, WCONLINE does not record the content of the outgoing email.

Sample Mass Email Log

Mass Email Tool

SECTION 1: Using the Mass Email Tool

SECTION 2: Mass Emails: FAQ (Images, Trouble with Receipt, and More)

WCONLINE Product Manual

The product manual is available completely online. Choose a chapter from the list below or use the search tool to perform a keyword search.

CH 1: Welcome


CH 2: Data Collection & Forms

CH 3: Access, Access Levels, and the Schedule

CH 4: Synchronous Online Meetings


CH 5: Update Profile & Email Options

CH 6: Client & Record Management

CH 7: Schedule Management

CH 8: Staff and Resource Management

CH 9: Starting Availability Management

CH 10: Blackout Times Management

CH 11: Announcement Management

CH 12: Mass Email Tool

CH 13: System Data Export

CH 14: Report: System Statistics

CH 15: Report: Master Listings

CH 16: Report: System Utilization

CH 17: Global System Settings

CH 18: Form Setup: System Forms

CH 19: Module Setup: Early Alerts & Flags

CH 20: Module Setup: Survey

CH 21: Module Setup: Time Clock


CH 22: Frequently Asked Questions

This manual applies to the current version of WCONLINE® and is constantly updated as new features are released.