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Module Setup: Survey

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WCONLINE Client Survey ExampleWCONLINE includes a post-session, anonymous survey that can be used to solicit and collect feedback from your clients.  The survey can be administered a variety of different ways--including by being emailed to clients automatically immediately after their sessions.  And, the data is truly anonymous, which allows clients to access the survey and provide their thoughts without having to log in to WCONLINE.

The survey is configured via Module Setup: Survey. That control panel is available under the "System Configuration" section of the Welcome menu, and is typically available to full administrators only.  Within that control panel, you can define the questions asked on the survey, as well as how the survey is presented to your clients.


Module Setup: Survey

SECTION 1: Survey Setup and Use

SECTION 2: Surveys: FAQ (Data, Anonymity, and More)

WCONLINE Product Manual

The product manual is available completely online. Choose a chapter from the list below or use the search tool to perform a keyword search.

CH 1: Welcome

GENERAL INFORMATION

CH 2: Data Collection & Forms

CH 3: Access, Access Levels, and the Schedule

CH 4: Synchronous Online Meetings

WELCOME MENU/CONTROL PANELS

CH 5: Update Profile & Email Options

CH 6: Client & Record Management

CH 7: Schedule Management

CH 8: Staff and Resource Management

CH 9: Starting Availability Management

CH 10: Blackout Times Management

CH 11: Announcement Management

CH 12: Mass Email Tool

CH 13: System Data Export

CH 14: Report: System Statistics

CH 15: Report: Master Listings

CH 16: Report: System Utilization

CH 17: Global System Settings

CH 18: Form Setup: System Forms

CH 19: Module Setup: Early Alerts & Flags

CH 20: Module Setup: Survey

CH 21: Module Setup: Time Clock

FAQs

CH 22: Frequently Asked Questions

This manual applies to the current version of WCONLINE® and is constantly updated as new features are released.