Service & Quality are Everything

Report: System Statistics

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System Statistics, one of the reports under System Utilities & Reports, summarizes appointment numbers, giving totals of appointments per time period and breakdowns such as numbers of appointments per day of the week. The report shows graphs of appointment data and countable (drop-down, checkbox and Likert) responses on each of your forms. You can select parameters at the top to limit the report to specific ranges of data--including a whole semester on multiple schedules at once, one schedule over an academic year, one student over four years, all students who selected one item in a registration drop-down, or any other combination.

System Statistics primarily shows data related to appointments, except in the anonymous survey. For example, when you look at the registration data listed in System Statistics, that is registration data for students who made appointments.

The bottom of each form's section of the report shows "_____ questions that cannot be counted," meaning typed-in answers on that form. Click the "view answers" link to see a list of filled-in answers within the same parameters selected for the report. If answers are the same, or nearly the same, as each other, they are counted, too, so you might see, for example, "english 101 (12)," indicating that twelve appointments had "english 101" entered as a "course" fill-in answer.


Chapter Sections

SECTION 1: Limits at the Top of System Statistics

SECTION 2: Global Statistics and Time and Date Statistics

SECTION 3: Registration, Appointment, Client Report, and Survey Statistics

SECTION 4: System Statistics vs. Exported Data

SECTION 5: Number of Appointments Per Semester with Moved Staff & Resources

WCONLINE Product Manual

The product manual is available completely online. To browse the manual, choose a chapter from list below or use the search tool to quickly search the entire manual.


CH 1: This Manual

CH 2: My Center Opens Today

CH 3: WCONLINE Login Page

CH 4: Text-Only & Mobile

CH 5: Schedule View, Navigation and Options

CH 6: Appointments

CH 7: Client Report Forms

CH 8: Administrators and Non-Administrators

CH 9: Blackout Times Management

CH 10: Blackout Times Examples

CH 11: Synchronous Online Meetings

CH 12: SSO and LDAP/S

CH 13: Card Reader Support

CH 14: Schedule Management

CH 15: Starting Availability Management

CH 16: Global System Settings

CH 17: Form Setup (Four Forms)

CH 18: Tips and Questions

CH 19: Support

CH 20: Terms of Service and Other Company Information

This manual applies to the current version of WCONLINE® and is constantly updated as new features are released.