[ SCROLL TO SECTIONS IN CHAPTER ]
The WCONLINE product manual provides detailed information about every feature and option in the program; however, we are often asked questions that don't fit within a specific section of the manual. Those discussions are listed here.
SECTION 1: Creating a First or New Schedule
SECTION 2: Addressing Emails Not Being Received (or Emails Sent to Spam)
SECTION 3: Adding Images to Announcements, Bios, and Mass Emails
SECTION 4: Multiple Centers Sharing a Subscription
SECTION 5: Adding New Administrators
SECTION 6: System Time Wrong after Daylight Savings Change
SECTION 7: Accessing and Changing Your WCONLINE URL
SECTION 8: Drop-Ins and Walk-Ins
SECTION 9: Different "Finals Week" Schedules
SECTION 10: Individual Not Recognized as an Administrator
SECTION 11: Using Group Appointments with Focuses
The product manual is available completely online. Choose a chapter from the list below or use the search tool to perform a keyword search.
CH 1: Welcome
GENERAL INFORMATION
CH 2: Data Collection & Forms
CH 3: Access, Access Levels, and the Schedule
CH 4: Synchronous Online Meetings
WELCOME MENU/CONTROL PANELS
CH 5: Update Profile & Email Options
CH 6: Client & Record Management
CH 7: Schedule Management
CH 8: Staff and Resource Management
CH 9: Starting Availability Management
CH 10: Blackout Times Management
CH 11: Announcement Management
CH 12: Mass Email Tool
CH 13: System Data Export
CH 14: Report: System Statistics
CH 15: Report: Master Listings
CH 16: Report: System Utilization
CH 17: Global System Settings
CH 18: Form Setup: System Forms
CH 19: Module Setup: Early Alerts & Flags
CH 20: Module Setup: Survey
CH 21: Module Setup: Time Clock
FAQs
CH 22: Frequently Asked Questions
This manual applies to the current version of WCONLINE® and is constantly updated as new features are released.