Service & Quality are Everything

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Tips and Questions

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This chapter first offers our instructions on creating new schedules for a new semester, and then lists some common topics that administrators are likely to find useful to read about in one place.

We do not expect all your questions to be answered in our manual, so please ask our support team any questions that you have.


Chapter Sections

SECTION 1: Ready for Next Semester? A Few Suggestions...

SECTION 2: What Duplicating Means

SECTION 3: Stuck While Setting Up a New Schedule for a New Semester

SECTION 4: Browsers & Popups & Timing Out

SECTION 5: Changing Form Questions, Answers, and Order

SECTION 6: Client Login and View

SECTION 7: Drop-Ins/Walk-Ins

SECTION 8: Emails and iCal

SECTION 9: Finals Week

SECTION 10: Graduated Clients

SECTION 11: Images in Announcements, Bios, and Emails

SECTION 12: Multiple Centers and Multiple Schedules

SECTION 13: Orphan Appointments

SECTION 14: Password Resets and Changing Passwords

SECTION 15: Setting Up Staff, Administrators, and Staff Hours

SECTION 16: Time Change for Daylight or Standard Time

SECTION 17: Waiting List, How the Waiting List Works

SECTION 18: Workshops or Events

SECTION 19: Using Reports to Answer Questions

SECTION 20: Your WCONLINE URL