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This chapter first offers our instructions on creating new schedules for a new semester, and then lists some common topics that administrators are likely to find useful to read about in one place.
We do not expect all your questions to be answered in our manual, so please ask our support team any questions that you have.
SECTION 1: Ready for Next Semester? A Few Suggestions...
SECTION 2: What Duplicating Means
SECTION 3: Stuck While Setting Up a New Schedule for a New Semester
SECTION 4: Browsers & Popups & Timing Out
SECTION 5: Changing Form Questions, Answers, and Order
SECTION 6: Client Login and View
SECTION 7: Drop-Ins/Walk-Ins
SECTION 8: Emails and iCal
SECTION 9: Finals Week
SECTION 10: Graduated Clients
SECTION 11: Images in Announcements, Bios, and Emails
SECTION 12: Multiple Centers and Multiple Schedules
SECTION 13: Orphan Appointments
SECTION 14: Password Resets and Changing Passwords
SECTION 15: Setting Up Staff, Administrators, and Staff Hours
SECTION 16: Time Change for Daylight or Standard Time
SECTION 17: Waiting List, How the Waiting List Works
SECTION 18: Workshops or Events
SECTION 19: Using Reports to Answer Questions
SECTION 20: Your WCONLINE URL
The product manual is available completely online. Choose a chapter from the list below or use the search tool to perform a keyword search.
CH 1: Welcome and Current Common Questions
CH 2: Notes on our Manual
CH 3: My Center Opens Today
CH 4: WCONLINE Login Page
CH 5: Text-Only & Mobile
CH 6: Schedule View, Navigation and Options
CH 7: Appointments
CH 8: Client Report Forms
CH 9: Administrators and Non-Administrators
CH 10: Online Meetings
CH 11: SSO and LDAP/S
CH 12: Card Reader Support
CH 13: Update Profile & Email Options
CH 14: Client & Record Management
CH 15: Schedule Management
CH 16: Staff & Resource Management and Administrators
CH 17: Starting Availability Management
CH 18: Blackout Times Management
CH 19: Blackout Times Examples
CH 20: Announcement Management
CH 21: Mass Email Tool
CH 22: System Statistics
CH 23: System Data Export
CH 24: Master Listings Report
CH 25: System Utilization
CH 26: Global System Settings
CH 27: Form Setup: Appointments, Client Reports, and Registrations and Survey Questions and Answers
CH 28: Module Setup: Early Alerts/Flags
CH 29: Module Setup: Time Clock
CH 30: Module Setup: Survey
CH 31: Tips and Questions
CH 32: Support
CH 33: Terms of Service and Other Company Information
This manual applies to the current version of WCONLINE® and is constantly updated as new features are released.