Service & Quality are Everything

Tips and Questions

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This chapter first offers our instructions on creating new schedules for a new semester, and then lists some common topics that administrators are likely to find useful to read about in one place.

We do not expect all your questions to be answered in our manual, so please ask our support team any questions that you have.


Chapter Sections

SECTION 1: Ready for Next Semester? A Few Suggestions...

SECTION 2: What Duplicating Means

SECTION 3: Stuck While Setting Up a New Schedule for a New Semester

SECTION 4: Browsers & Popups & Timing Out

SECTION 5: Changing Form Questions, Answers, and Order

SECTION 6: Client Login and View

SECTION 7: Drop-Ins/Walk-Ins

SECTION 8: Emails and iCal

SECTION 9: Finals Week

SECTION 10: Focus and Groups

SECTION 11: WCONLINE 7: List of Highlights

WCONLINE Product Manual

The product manual is available completely online. To browse the manual, choose a chapter from list below or use the search tool to quickly search the entire manual.


CH 1: This Manual

CH 2: My Center Opens Today

CH 3: WCONLINE Login Page

CH 4: Text-Only & Mobile

CH 5: Schedule View, Navigation and Options

CH 6: Appointments

CH 7: Client Report Forms

CH 8: Administrators and Non-Administrators

CH 9: Blackout Times Management

CH 10: Blackout Times Examples

CH 11: Synchronous Online Meetings

CH 12: SSO and LDAP/S

CH 13: Card Reader Support

CH 14: Schedule Management

CH 15: Global System Settings

CH 16: Form Setup (Four Forms)

CH 17: Tips and Questions

CH 18: Support

CH 19: Terms of Service and Other Company Information

This manual applies to the current version of WCONLINE® and is constantly updated as new features are released.