Appointments

This chapter describes appointments and features associated with them--making them, making them for clients, canceling them, walk-ins, missed or no-show appointments, group appointments or workshops, repeating (or recurring/reoccurring/standing) appointments, and adding and viewing client report forms.

WCONLINE® also includes synchronous and asynchronous online tutoring options. Appointments to meet synchronously online create an online meeting that is easily accessed within WCONLINE®. For administrators, online appointments turn red, and eTutoring (asynchronous) appointments turn olive green. (You can change colors in Global System Settings.) In Staff & Resource Management, you can set each staff or resource as available for any combination of face-to-face, online and eTutoring appointments.

Clients do not need all these instructions on making appointments, because they always log in (or register and then log in), find a white space, click, answer your questions on the form as required and save the appointment. If they are required to choose a focus, that is clear on the appointment form. If they are allowed to attach a file, they are prompted to do so once they have successfully saved the appointment.

As soon as the appointment is saved successfully, the new appointment appears on the schedule and cannot be opened by other non-administrators.

Keep in mind that non-administrators can never see other students' names or information. In group appointments, they make their own appointments but cannot see anyone else's name. They cannot open other people's appointments from any area and cannot see anyone else's profile. And they do not see your administrator's options on the appointment form.


Chapter Sections

SECTION 1: Making Appointments

SECTION 2: Appointment View & Vocabulary

SECTION 3: Focus Options

SECTION 4: Repeating Appointments

SECTION 5: Group Appointments, Including Workshops

SECTION 6: Online Appointments

SECTION 7: eTutoring Appointments

SECTION 8: Walk-In/Drop-In

SECTION 9: Missed

SECTION 10: Placeholder

SECTION 11: Email Client

SECTION 12: Add New or View Existing Client Report Forms

SECTION 13: Modifying Appointments

SECTION 14: Canceling Appointments

SECTION 15: Move Appointment to Another Resource

SECTION 16: Attaching a File to an Appointment

SECTION 17: QUESTIONS: Cancelations

SECTION 18: QUESTIONS: Clients Cannot Make Appointments

SECTION 19: QUESTIONS: Seeing Information

SECTION 20: QUESTIONS: Walk-Ins & Other Appointments for Clients

SECTION 21: QUESTIONS: Students Choose a Course and Focus