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Global System Settings

Registration-Specific Settings

In Global System Settings (which you'll find under the "System Configuration" section of the Welcome menu), you can define a variety of system-wide settings and controls. The fourth section in Global System Settings, titled "Registration-Specific Settings" and available by clicking "REGISTRATION SETTINGS" in the "JUMP TO" links, defines a variety of global registration limits that impact clients when they fill out your registration form in order to create a new account on the system.  As with all control panels, be sure to hover over the blue question marks within the control panel in order to find suggestions and more information about each configuration option.

Registration-Specific Settings in Global System Settings
Registration-Specific Settings

FORCE PROFILE UPDATE? By default, clients enter their demographic information when they first fill out your registration form in order to create an account and access your WCONLINE system.  Clients can also update their saved registration information at any time by using the "Update Profile & Email Options" option in the "Welcome" menu.

If you would like to force all individuals to update their profile if they haven't done so since a specific date, enter that date here. For example, if you enter October 1, 2020, all individuals that haven't updated their profile since October 1st will be taken to the profile edit page when they log in and will be forced to update (if needed) and save their profile form.  Clients that do not do this will be unable to access the schedule or any other area of the program.

Centers typically use this setting to force students to consider updating their profiles on an annual basis.  The setting is also useful if you add a new question to your registration form (via Form Setup: Registrations) and want to ensure that everyone answers that newly available question.

PASSWORD REQUIREMENTS: By default, WCONLINE only requires that a password be ten or more characters long.  That password can contain any combination of letters, numbers, and symbols as long as it is at least ten characters long.  This setting lets you force clients to use stronger passwords--such as passwords that contain symbols or symbols and uppercase letters.  If changed, clients who have already registered may continue using their existing passwords even if they don't meet the new requirements.

Domain Limit Displayed on Registration FormREGISTRATION DOMAIN LIMIT:  By default, clients can use any email address to register for an account on the system.  If a domain is entered here, the system will only allow users to register using an email address with that domain. To enter multiple allowable domains, enter each separated by a comma.  For example, if you enter ",," then WCONLINE will only allow clients to register if they use an email address that ends in either or  The domain requirement is displayed on the registration form.

If you would like to require that clients use only their institutional email address, you can use this setting to do just that. First, enter your institutional domain here.  Then, set SEND REGISTRATION EMAILS? (as described below) to "Yes. Email the registrant & require activation."  Once set, students will be required to enter an institutional email address when they register and will be required to prove that that email address is theirs (by clicking a link in an email sent to them) before they can access WCONLINE.

SEND REGISTRATION EMAILS? If enabled, the person registering for a new account on this system (and/or the CENTER EMAIL ADDRESS as listed in Global System Settings) will receive a registration confirmation email after registering. The second box tells WCONLINE whether or not to send an email to the CENTER EMAIL ADDRESS when a new client registers.  This is typically unnecessary as administrators can easily see and work with registrations in Client and Record Management.  

If the first selection box is set to "No. Do not email the registrant," then no email will be sent when a client registers.  If the first selection box is set to "Yes. Email the registrant," then the client will receive an email that looks similar to the following after they successfully register:

Dear Jane,

Thank you for registering for an account at The WCONLINE Demo.

Your account has been created. Your access details are below:




Login Page Activation ErrorFinally, if the first selection box is set to "Yes. Email the registrant and require activation," then the client will receive an email that looks similar to the following after they successfully register:

Dear Jane,

Thank you for registering for an account at The WCONLINE Demo.

In order to activate your new account, click the link below. Once you have activated your account, you will be able to log in immediately.



Client and Records Management Instructions for Account ActivationIn order to access WCONLINE, the client has to click the link in that email (as they are told on the login page).  Administrators can also activate the client's account manually by following the displayed instructions in Client and Record Management.

REGISTRATION EMAIL ADDRESS LIMIT: If email addresses are entered here, the system will only allow individuals to register using one of those email addresses. Email addresses must be entered without quotation marks or other punctuation (except for the @ symbol) and must be separated only by commas.  Note that this limit is rarely used and only for situations where a center can serve only a small number of specific individuals.

REGISTRATION FORM ADDITIONS: Information entered here will be displayed at the top of the registration and profile-update forms.

REGISTRATION EMAIL ADDITIONS: If enabled via the SEND REGISTRATION EMAILS? setting above, WCONLINE will send a client an email when the client registers. The exact content of the registration email is based on other options within the program, such as whether or not you are using single-sign-on or whether or not you require account activation, but will look similar to the email shown above.

If you would like to add additional information to the registration emails, such as information about your center or its policies, include that information in this field.  The information that you add will then be included directly above the "Sincerely" text in the above outgoing email.

Global System Settings

SECTION 1: Introductory Settings

SECTION 2: General Settings

SECTION 3: File Upload-Specific Settings

SECTION 4: Registration-Specific Settings

SECTION 5: Cross-Schedule Limits

SECTION 6: Appointment, Unavailable Time, and System Colors

SECTION 7: Social Media

SECTION 8: No-Show Policy and Enforcement

SECTION 9: Control Panel & Feature Access

SECTION 10: System Integrations

SECTION 11: Language Options

SECTION 12: Authentication Options

WCONLINE Product Manual

The product manual is available completely online. Choose a chapter from the list below or use the search tool to perform a keyword search.

CH 1: Welcome


CH 2: Data Collection & Forms

CH 3: Access, Access Levels, and the Schedule

CH 4: Synchronous Online Meetings


CH 5: Update Profile & Email Options

CH 6: Client & Record Management

CH 7: Schedule Management

CH 8: Staff and Resource Management

CH 9: Starting Availability Management

CH 10: Blackout Times Management

CH 11: Announcement Management

CH 12: Mass Email Tool

CH 13: System Data Export

CH 14: Report: System Statistics

CH 15: Report: Master Listings

CH 16: Report: System Utilization

CH 17: Global System Settings

CH 18: Form Setup: System Forms

CH 19: Module Setup: Early Alerts & Flags

CH 20: Module Setup: Survey

CH 21: Module Setup: Time Clock


CH 22: Frequently Asked Questions

This manual applies to the current version of WCONLINE® and is constantly updated as new features are released.