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Module Setup: Early Alerts/Flags allows you to set up tracking of any student's appointment-making activity. You can enter any email addresses, including ones that are not registered in WCONLINE, to be "flagged" and alerted. The email address receiving emails will be notified when the student in question makes, modifies or cancels an appointment, or if that student's appointment is marked as missed.
Most likely, the individual being flagged will be a student who needs some attention or is at-risk. And the individual receiving emails will be a professor or advisor who would like to know when his or her student makes appointments, whether the student keeps appointments, or whether the student is a no-show. You can enter any email addresses, though, so there is no requirement to use professors' or advisors' email addresses.
Remember that you can send client report forms to any email address or addresses using the "other email(s)" field at the bottom of the email options on the client report form. It is not necessary to flag a student just to send out client report emails to the student's professor.
SECTION 1: Using Module Setup: Early Alerts/Flags
SECTION 2: Early Alert/Flag Logs
The product manual is available completely online. To browse the manual, choose a chapter from list below or use the search tool to quickly search the entire manual.
CH 1: This Manual
CH 2: My Center Opens Today
CH 3: WCONLINE Login Page
CH 4: Text-Only & Mobile
CH 5: Schedule View, Navigation and Options
CH 6: Appointments
CH 7: Client Report Forms
CH 8: Administrators and Non-Administrators
CH 9: Blackout Times Management
CH 10: Blackout Times Examples
CH 11: Synchronous Online Meetings
CH 12: SSO and LDAP/S
CH 13: Card Reader Support
CH 14: Schedule Management
CH 15: Starting Availability Management
CH 16: Global System Settings
CH 17: Form Setup (Four Forms)
CH 18: Tips and Questions
CH 19: Support
CH 20: Terms of Service and Other Company Information
This manual applies to the current version of WCONLINE® and is constantly updated as new features are released.