WCONLINE allows any names to be listed as "staff and resources," so you might list names of tutors, consultants, advisors, desk numbers, study rooms, workshop titles, study session labels, and so on. Usually, when staff members are tutors, consultants, etc., they are also basic administrators; however, someone does not have to be on the schedule in order to be an administrator.
You can also add administrators using the link to Administrative Access Management.
A "staff" is usually a person, while a "resource" is usually an item such as a testing desk or a workshop. We sometimes abbreviate the whole category to just "resources," meaning everyone and everything who/that can have appointments made with him/her/it. (There is never any offense intended in calling a person a "resource." Earlier versions of WCONLINE used only "resources," and as the best all-purpose term for names on the schedule, and many of our customers are familiar with this quick-to-use term.)
Staff and resources will be listed on your schedule on the left side below the day and date labels, so a student looking for an open time slot will see the staff or resource name and availability on a line of the schedule.
If you are setting up a new schedule, the next step is to use Starting Availability Management. It is normal and correct for staff and resources to appear on the schedule as available all the time until you set up their hours using Starting Availability Management. If you are concerned that students might make appointments, you can choose to temporarily disable your system using the first option in Global System Settings.
SECTION 2: Staff and Resource List and Reports
SECTION 3: More Details: Notes on Duplicating
SECTION 4: More Details: Check Before Deleting
SECTION 5: Administrative Access Management
SECTION 6: Staff & Resource Info/Options: Name
SECTION 10: Staff & Resource Options: Bio/Information
SECTION 11: Staff & Resource Options: Location
SECTION 12: Staff & Resource Options: Focus Options
SECTION 13: Staff & Resource Options: Schedule
SECTION 14: Staff & Resource Options: Available Dates
SECTION 16: More Details: Groups and Workshops
The product manual is available completely online. To browse the manual, choose a chapter from list below or use the search tool to quickly search the entire manual.
CH 1: This Manual
CH 2: My Center Opens Today
CH 3: WCONLINE Login Page
CH 4: Text-Only & Mobile
CH 6: Appointments
CH 7: Client Report Forms
CH 10: Blackout Times Examples
CH 11: Synchronous Online Meetings
CH 12: SSO and LDAP/S
CH 13: Card Reader Support
CH 14: Schedule Management
CH 15: Global System Settings
CH 16: Form Setup (Four Forms)
CH 17: Tips and Questions
CH 18: Support
This manual applies to the current version of WCONLINE® and is constantly updated as new features are released.