If you are new, welcome to WCONLINE!
Please let us know when you have questions.
All new and long-term users of WCONLINE are always welcome to ask us questions and follow up with any additional questions. Our support team aims to give a lot of information and anticipate questions, and we want to find out how we can help you.
This online manual provides instructions, notes and tips, and aims to both give quick instructions and answer potential questions--ones that have come up before and ones that we guess might not have obvious answers from your perspective. Some people like to read about a lot of possible details, while others do not. You are not required to read the whole manual! Please ask us questions before spending a lot of time reading.
The manual is searchable. Use short search terms or exact terms that appear in WCONLINE. Not finding something via the search does not mean it is not included in WCONLINE. If you have trouble finding an answer or are not sure what vocabulary to use in the first place, please remember that you are welcome to ask us questions.
SECTION 1: Notes on Our Manual
The product manual is available completely online. To browse the manual, choose a chapter from list below or use the search tool to quickly search the entire manual.
CH 1: This Manual
CH 2: My Center Opens Today
CH 3: WCONLINE Login Page
CH 4: Text-Only & Mobile
CH 6: Appointments
CH 7: Client Report Forms
CH 10: Blackout Times Examples
CH 11: Synchronous Online Meetings
CH 12: SSO and LDAP/S
CH 13: Card Reader Support
CH 14: Schedule Management
CH 15: Global System Settings
CH 16: Form Setup (Four Forms)
CH 17: Tips and Questions
CH 18: Support
This manual applies to the current version of WCONLINE® and is constantly updated as new features are released.