The time clock can be used as a traditional time clock, meaning people clock in when they arrive and out when they leave, or it can be used as a "waiting room," which displays a list of individuals waiting in person for appointments.
There is not a requirement to use the time clock. WCONLINE always counts appointments as having happened, including saving their correct lengths. Only if appointments are canceled or marked as no-shows are they taken off the schedule (and still recorded for your reports). Having appointments counted automatically saves a lot of time and busywork, since no one is required to check in and out.
The time clock can be a helpful way to collect additional data on when clients arrive and leave, if they use center equipment or spaces, if they join and leave group appointments at different times, and if they are waiting in person. The time clock can also help to track staff hours.
Many centers have a lot of walk-ins, and most are handled through just making "appointments" to record the time the student arrived or started a meeting, along with data about what the student needs help with. The student could make his or her own appointment, a front desk assistant might make the appointment for the student, or the tutor/advisor/etc. might make the appointment for the student as they start talking. If you find it useful to have walk-in students clock in and out, it might also be helpful to have students swipe a card to log in and clock in quickly as they arrive, and then swipe to log in and clock out as they leave.
Without the card reader, a green (clock in) or red (clock out) checkmark appears at the top left of the schedule view. Clicking the checkmark opens a window where the individual can answer your time clock question(s) and clock in, or clock out. With the card reader, the time clock appears next to the login area.
SECTION 1: Enable and Customize the Time Clock
SECTION 2: Clocking In and Out
SECTION 3: Time Clock Data
The product manual is available completely online. To browse the manual, choose a chapter from list below or use the search tool to quickly search the entire manual.
CH 1: This Manual
CH 2: My Center Opens Today
CH 3: WCONLINE Login Page
CH 4: Text-Only & Mobile
CH 6: Appointments
CH 7: Client Report Forms
CH 10: Blackout Times Examples
CH 11: Synchronous Online Meetings
CH 12: SSO and LDAP/S
CH 13: Card Reader Support
CH 15: Client & Record Management
CH 16: Schedule Management
CH 17: Staff & Resource Management
CH 19: Announcement Management
CH 20: Mass Email Tool
CH 21: System Statistics
CH 22: System Data Export
CH 23: Master Listings Report
CH 24: System Utilization
CH 25: Global System Settings
CH 26: Form Setup (Four Forms)
CH 28: Module Setup: Time Clock
CH 29: Module Setup: Survey
CH 30: Tips and Questions
CH 31: Support
This manual applies to the current version of WCONLINE® and is constantly updated as new features are released.