Welcome

Welcome to the WCONLINE 8 online manual. This manual is designed to provide details about every feature and option within the program, as well as additional instructions, suggestions and examples.

While WCONLINE was always programmed and designed with an eye toward usability and ease-of-use, the program does have thousands of configuration options and settings. In order to find information about a specific option, we first recommend hovering over any question icon that appear next to the option within WCONLINE itself. If you need additional help, browse or search the manual for the specific question, area, control panel, or option that you’re interested in. You’ll most likely find examples, instructions, and suggestions about moving forward.

Also consider reviewing our Frequently Asked Questions, as we’ve designed those to answer the most common inquiries that we receive, including:

• how to set up for your new scheduling period;
• how to set up a finals week schedule;
• how to set up group appointments for specific topics;
• and, how to easily add new administrators.

Of course, since support is always included, always feel free to contact us if we can help.

For an introductory video demonstrating the main areas and giving an overview of options that are available, visit our page that describes features in WCONLINE, and click “Watch Introductory Video.”

How to Read This Manual

As you read, you’ll notice that certain words and phrases are styled to signal what kind of thing they refer to. Here’s a key to those styles:

Example	What it means
Client & Record Management	Red, bold text names a control panel, button, or menu within WCONLINE.
Select by Focus	A blue label names a configurable setting or option you can turn on or adjust.
CONTROL PANELS	A yellow label marks a key vocabulary term, usually shown in capitals and defined where it first appears. These terms are collected in The Vocabulary of WCONLINE.
ADMIN ONLY	An orange label marks a feature, section, or note that applies only to full administrators.
[username], your appointment is confirmed for [date].	Sample email and message text appears in a monospaced block, with bracketed placeholders for the details WCONLINE fills in.