A "schedule" in WCONLINE displays availability at your center. Administrators can set options that apply to each schedule--such as the numbers of appointments students can make per day and per week, the times and time increments that should be displayed on the schedule view, and customized appointment and reminder emails.
You will see your schedule names in drop-down menus at the top of the schedule view and in reports. Your students will use the schedule name or names to choose the center or type of tutoring, advising, testing, etc., and then make appointments on that schedule. You can run reports by schedule by selecting a schedule to see only the data on that schedule. For example, if you have a writing center, a math center, and an advising center, each one would logically be a schedule, because students would select a name based on, "I need help with..." (writing vs. math vs. advising). And, you might check System Statistics for your whole site, for only the math center, for sophomores visiting the math center, etc.
If you are setting up a new schedule, start in Schedule Management. Add the schedule's name and read through the options and limits to decide which you would like to use, and personalize your emails.
In the list of schedules in Schedule Management, use the links below each schedule's name to open the Master Listings Report, and also use options at the top to add new schedules or set holidays and closed days.
SECTION 2: Holiday and Closure Management
SECTION 3: Options for Each Schedule in the List
SECTION 5: Schedule Title
SECTION 6: Availability
SECTION 7: Available Times
SECTION 8: Schedule Increments
SECTION 9: Available Dates
SECTION 10: Weekly Closed Days
SECTION 11: SCHEDULE OPTIONS
SECTION 12: Display the Schedule...
SECTION 13: Use the Waiting List
SECTION 14: Allow Staff or Resource Selection by Focus
SECTION 15: Display Staff or Resources...
SECTION 16: How Many Days to Show on the Schedule Display
SECTION 17: Allow Files to be Attached to Appointments
SECTION 18: Enable Alternating Time Blocks Customization
SECTION 19: CLIENT SCHEDULING LIMITS
SECTION 21: Prevent Back-to-Back Appointments
SECTION 22: Limit Scheduling Availability
SECTION 23: Prevent Multiple Appts. at Same Time and Day
SECTION 24: Require a Specific Appointment Starting Time
SECTION 25: Limit Each Client
SECTION 26: Limit Number of Days Available for Scheduling
SECTION 27: Limit When Appts. can be Canceled or Modified
SECTION 28: SCHEDULE-RELATED EMAILS
SECTION 30: Reminder Email and Text
SECTION 31: Waiting List Email and Text
SECTION 32: NON-STANDARD (A/B) REPEATING SCHEDULE SETUP
SECTION 33: Non-Standard (A/B) Repeating Schedule Setup
SECTION 34: Non-Standard (A/B) Setup for Irregular Events
The product manual is available completely online. To browse the manual, choose a chapter from list below or use the search tool to quickly search the entire manual.
CH 1: This Manual
CH 2: My Center Opens Today
CH 3: WCONLINE Login Page
CH 4: Text-Only & Mobile
CH 6: Appointments
CH 7: Client Report Forms
CH 10: Blackout Times Examples
CH 11: Synchronous Online Meetings
CH 12: SSO and LDAP/S
CH 13: Card Reader Support
CH 15: Client & Record Management
CH 16: Schedule Management
CH 17: Staff & Resource Management
CH 19: Announcement Management
CH 20: Mass Email Tool
CH 21: System Statistics
CH 22: System Data Export
CH 23: Master Listings Report
CH 24: System Utilization
CH 25: Global System Settings
CH 26: Form Setup (Four Forms)
CH 28: Module Setup: Time Clock
CH 29: Module Setup: Survey
CH 30: Tips and Questions
CH 31: Support
This manual applies to the current version of WCONLINE® and is constantly updated as new features are released.