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Blackout Times Management


Within WCONLINE, unavailable time on your schedule is called "blackouts" or "blackout times."  When you first use Starting Availability Management to set up a new schedule in WCONLINE, WCONLINE will automatically create all of the blackouts needed to accurately represent your staff and resources' availability on your schedule; however, if you want to later modify a staff or resource's schedule, or if your schedule isn't conducive to automatic scheduling, then you will use Blackout Times Management to make those scheduling changes.  (If you need to close your entire schedule for a holiday or institutional closure, use Holidays and Closures Management, which is available at the top of Schedule Management, instead of this control panel.)

Blackout Times Management Access IconBlackouts are added, modified, or canceled via Blackout Times Management.  That control panel is available under the "Schedule & Staff Management" section of the Welcome menu or by clicking on the calendar-with-an-x icon at the top left of the schedule display.  The control panel is typically available to full administrators only, although many centers give basic administrators access so that they can modify their own availability on the schedule.  

Blackout Times Management and Appointment FormWhile staff and resources who don't work on a given day are automatically hidden on the schedule display, those staff and resources are always shown in Blackout Times Management.  Once in that control panel, you'll make changes to your schedule by adding, modifying, or canceling blackouts (in the same way that you add, modify, or cancel appointments) in order to cover or uncover available time.  Since you can apply your changes to all connected days (or have them just apply to a single day), you can make schedule-long scheduling changes as easily as modifying a single-day's schedule.

Blackout Times Management

SECTION 1: Adding, Modifying, or Canceling Blackouts

SECTION 2: Scheduling Changes: Step-by-Step Examples

WCONLINE Product Manual

The product manual is available completely online. Choose a chapter from the list below or use the search tool to perform a keyword search.

CH 1: Welcome


CH 2: Data Collection & Forms

CH 3: Access, Access Levels, and the Schedule

CH 4: Synchronous Online Meetings


CH 5: Update Profile & Email Options

CH 6: Client & Record Management

CH 7: Schedule Management

CH 8: Staff and Resource Management

CH 9: Starting Availability Management

CH 10: Blackout Times Management

CH 11: Announcement Management

CH 12: Mass Email Tool

CH 13: System Data Export

CH 14: Report: System Statistics

CH 15: Report: Master Listings

CH 16: Report: System Utilization

CH 17: Global System Settings

CH 18: Form Setup: System Forms

CH 19: Module Setup: Early Alerts & Flags

CH 20: Module Setup: Survey

CH 21: Module Setup: Time Clock


CH 22: Frequently Asked Questions

This manual applies to the current version of WCONLINE® and is constantly updated as new features are released.