Service & Quality are Everything

Administrators and Non-Administrators


Every WCONLINE user registers and can log in, and everyone is identified by email address. You can add administrators' email addresses, so that, if a logged-in individual has an email address that is an exact match for an email address that is listed as an administrator, that individual can see the appropriate administrative options.

You can add any number of email addresses as full or basic administrators.

Most people make their tutors and other staff basic administrators, because basic administrative access tends to match the role of those individuals at the center. Basic administrators can make appointments for other people, open other people's appointments, and see students' profile information. Basic administrators can enter, view and edit client report forms, see the Master Listings Report, and view and manage the waiting list. You can use the "Control Panel Access" options at the bottom of Global System Settings to add more abilities for basic administrators.

Non-administrators cannot see other people's information, so a student looking at your schedule cannot see the names of other students, make appointments for other students, or see other names on the waiting list, in the waiting room, or in group appointments.

Chapter Sections

SECTION 1: Full and Basic Administrators

SECTION 2: Clients and All Others

SECTION 3: Adding Administrators

SECTION 4: Basic Administrators as People

SECTION 5: Overriding Schedule and Appointment Limits

WCONLINE Product Manual

The product manual is available completely online. To browse the manual, choose a chapter from list below or use the search tool to quickly search the entire manual.

CH 1: This Manual

CH 2: My Center Opens Today

CH 3: WCONLINE Login Page

CH 4: Text-Only & Mobile

CH 5: Schedule View, Navigation and Options

CH 6: Appointments

CH 7: Client Report Forms

CH 8: Administrators and Non-Administrators

CH 9: Blackout Times Management

CH 10: Blackout Times Examples

CH 11: Synchronous Online Meetings

CH 12: SSO and LDAP/S

CH 13: Card Reader Support

CH 14: Update Profile & Email Options

CH 15: Client & Record Management

CH 16: Schedule Management

CH 17: Staff & Resource Management

CH 18: Starting Availability Management

CH 19: Announcement Management

CH 20: Mass Email Tool

CH 21: System Statistics

CH 22: System Data Export

CH 23: Master Listings Report

CH 24: System Utilization

CH 25: Global System Settings

CH 26: Form Setup (Four Forms)

CH 27: Module Setup: Early Alerts/Flags

CH 28: Module Setup: Time Clock

CH 29: Module Setup: Survey

CH 30: Tips and Questions

CH 31: Support

CH 32: Terms of Service and Other Company Information

This manual applies to the current version of WCONLINE® and is constantly updated as new features are released.