Every WCONLINE user registers and can log in, and everyone is identified by email address. You can add administrators' email addresses, so that, if a logged-in individual has an email address that is an exact match for an email address that is listed as an administrator, that individual can see the appropriate administrative options.
You can add any number of email addresses as full or basic administrators.
Most people make their tutors and other staff basic administrators, because basic administrative access tends to match the role of those individuals at the center. Basic administrators can make appointments for other people, open other people's appointments, and see students' profile information. Basic administrators can enter, view and edit client report forms, see the Master Listings Report, and view and manage the waiting list. You can use the "Control Panel Access" options at the bottom of Global System Settings to add more abilities for basic administrators.
Non-administrators cannot see other people's information, so a student looking at your schedule cannot see the names of other students, make appointments for other students, or see other names on the waiting list, in the waiting room, or in group appointments.
SECTION 1: Full and Basic Administrators
SECTION 2: Clients and All Others
SECTION 3: Adding Administrators
SECTION 4: Basic Administrators as People
SECTION 5: Overriding Schedule and Appointment Limits
The product manual is available completely online. To browse the manual, choose a chapter from list below or use the search tool to quickly search the entire manual.
CH 1: This Manual
CH 2: My Center Opens Today
CH 3: WCONLINE Login Page
CH 4: Text-Only & Mobile
CH 6: Appointments
CH 7: Client Report Forms
CH 10: Blackout Times Examples
CH 11: Synchronous Online Meetings
CH 12: SSO and LDAP/S
CH 13: Card Reader Support
CH 15: Client & Record Management
CH 16: Schedule Management
CH 17: Staff & Resource Management
CH 19: Announcement Management
CH 20: Mass Email Tool
CH 21: System Statistics
CH 22: System Data Export
CH 23: Master Listings Report
CH 24: System Utilization
CH 25: Global System Settings
CH 26: Form Setup (Four Forms)
CH 28: Module Setup: Time Clock
CH 29: Module Setup: Survey
CH 30: Tips and Questions
CH 31: Support
This manual applies to the current version of WCONLINE® and is constantly updated as new features are released.