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Announcement Management

Adding, Editing, or Deleting Announcements

Once you open Announcement Management (which you'll find under the "System Utilities & Reports" section of the Welcome menu), you'll see an overview of any existing announcements on your system.  Choosing "Add a New Announcement" at the top of the page or selecting "edit" below a given announcement will take you to the announcement editor--where you can create new announcements or edit existing announcements. As with all control panels, be sure to hover over the blue question marks within the control panel in order to find suggestions and more information about each configuration option.


Announcements Overview

Announcement Overview Sample DisplayThe announcements overview screen shows all current announcements that are saved on your system.  Current announcements are those that are displayed on the login page and those that are displayed at the top of schedules that have an AVAILABILITY of either "Available to Everyone" or "Available to Administrators Only" in Schedule Management.  If you want to work with announcements that are attached to a schedule that has been hidden or archived, you'll first need to edit that schedule in Schedule Management to change its AVAILABILITY to something other than "Hidden/Archived."

The announcements overview shows the full announcement.  Beneath each announcement, is a display that shows the following:


SUBMITTER: This is the first and last name of the administrator who entered the announcement.


DATE: If the DISPLAY ANNOUNCEMENT DATE? option (as discussed below) was set when adding or editing an announcement, then this shows the date that the announcement was added or most recently edited.


LOCATION: This shows where the announcement appears: on the login page, on all schedules, or on a specific schedule.


AVAILABILITY: This shows whether or not an announcement is available to everyone or available to administrators only (as set by the ADMINISTRATIVE ONLY? option when adding or editing an announcement).


EDIT: Selecting this link will take you to the announcement editor with the editor populated with the announcement itself (allowing you to make changes to existing announcements).


DELETE: Selecting this link will cause the system to ask you to confirm that you wish to delete the specified announcement.  If you confirm, then the announcement will be permanently deleted.

Selections and Information Under an Announcement

At the bottom of the announcement overview, you'll also find two options that define how the overview itself is displayed:


PER PAGE: By default, the system shows five announcements per page.  If you would like to see ten or twenty-five announcements per page, select the applicable number and the display will automatically update.


PAGE: If you have more announcements than what can be displayed on a single page, selecting a number after this option will show you additional announcements.


Announcement Editor

The Announcement EditorThe announcement editor interface allows you to compose the announcement (including formatting and, optionally, including images and videos in the announcement) as well as to set a variety of display-based options. As you compose your announcements, keep in mind that announcements are available on the mobile and text only interfaces. Be sure to include some text within your announcement (instead of having an announcement just be a single image, for example) to make sure that your announcement is visible to those using accessibility devices to access WCONLINE.  Finally, once you've composed (or edited) your announcement, select "Add Announcement" or "Save Changes" to save the announcement and display it immediately within WCONLINE.

Note that announcements are always displayed from the most recently added to the oldest.  Therefore, if you want a given announcement to appear on the top of a list of announcements, you would need to add it last.  You can also control the order by grouping all of your announcements into a single announcement and then simply editing that single announcement to control the display.


ANNOUNCEMENT TEXT: This is the announcement as displayed on your site. You can use the what-you-see-is-what-you-get editor to format your message (or you can compose the message in a word processor and then copy it into the editor, which will retain most formatting). The editor also allows you to include images in announcements, but be sure to consider the sizing recommendations displayed in the "Add an Announcement" or "Edit Existing Announcement" introduction. Finally, if you have a video that is available publicly online, you can include it by entering the direct link or embed code after selecting the "film strip" icon. 


DISPLAY THE ANNOUNCEMENT DATE? This determines whether or not the date that an announcement was added or last edited is displayed with the announcement.  If set to "No," then the ANNOUNCEMENT TEXT is displayed without any additional information (such as the date).


ADMINISTRATIVE ONLY? Announcements are typically available to everyone.  If you would like an announcement to be only shown to basic and full administrators, then set this option to "Yes."  Only announcements that are set to appear on a schedule or on all schedules (as set below) can be set to be available to administrators only (as WCONLINE doesn't know if someone is an administrator until after they log in and, therefore, can't display login page announcements to administrators only).


ANNOUNCEMENT LOCATION: This setting determines where the announcement will appear:

  • LOGIN PAGE: If this option is selected, the announcement will be displayed to the right of the login form on the main login page.  Within the Text-Only/Accessible & Mobile Version, announcements attached to the login page are also displayed on the login page via a link that reads, "More information? View announcements."
  • ALL SCHEDULES: If this option is selected, the announcement will be displayed at the top of every schedule. Within the Text-Only/Accessible & Mobile Version, announcements attached to schedules are also displayed at the bottom of the list of appointments on a given schedule via a link that reads, "Looking for more information? View schedule-specific announcements."
  • [SCHEDULE TITLE] SCHEDULE: If this option is selected (where "[SCHEDULE TITLE]" is the name of one of your schedules), then the announcement will be displayed only at the top of the selected schedule.  Within the Text-Only/Accessible & Mobile Version, announcements attached to a specific schedule are also displayed at the bottom of the list of appointments on that schedule via a link that reads, "Looking for more information? View schedule-specific announcements."


Announcement Management

SECTION 1: Adding, Editing, or Deleting Announcements

WCONLINE Product Manual

The product manual is available completely online. Choose a chapter from the list below or use the search tool to perform a keyword search.

CH 1: Welcome

GENERAL INFORMATION

CH 2: Data Collection & Forms

CH 3: Access, Access Levels, and the Schedule

CH 4: Synchronous Online Meetings

WELCOME MENU/CONTROL PANELS

CH 5: Update Profile & Email Options

CH 6: Client & Record Management

CH 7: Schedule Management

CH 8: Staff and Resource Management

CH 9: Starting Availability Management

CH 10: Blackout Times Management

CH 11: Announcement Management

CH 12: Mass Email Tool

CH 13: System Data Export

CH 14: Report: System Statistics

CH 15: Report: Master Listings

CH 16: Report: System Utilization

CH 17: Global System Settings

CH 18: Form Setup: System Forms

CH 19: Module Setup: Early Alerts & Flags

CH 20: Module Setup: Survey

CH 21: Module Setup: Time Clock

FAQs

CH 22: Frequently Asked Questions

This manual applies to the current version of WCONLINE® and is constantly updated as new features are released.