The schedule shows times across the top of each day and labeled on the hour, with staff and resource names down the left side. White spaces are available, and filled-in spaces have appointments or are unavailable. Before you set your own appointment colors, the darker blue or purple (depending on your screen) blocks are "blackouts" or unavailable hours.
Each type of user has a view of the schedule and of appointments corresponding to their level of access. Clients or students who are non-administrators cannot see other students' information. Nothing happens when they hover over appointments and blackout times, and their welcome menu allows access to only their own profile and appointments.
The "HELP?" menu shows brief instructions for using the schedule and a non-administrator's or administrator's color legend.
Clients and administrators make an appointment by clicking on a white space. (Administrators making group appointments can click to open an appointment and then add to the group.) Clients do not see the "client" list, repeating options or the "administrative options" area, and they have to fill out all your required fields. Administrators can make appointments for clients and can skip all required fields.
SECTION 5: Pencil Icon
SECTION 6: Brief Mention of Other Options
SECTION 7: QUESTIONS: Grayed-Out Time Slots
SECTION 8: QUESTIONS: Schedule Appears Blank to Clients
SECTION 9: QUESTIONS: Days are Missing or Closed
The product manual is available completely online. To browse the manual, choose a chapter from list below or use the search tool to quickly search the entire manual.
CH 1: This Manual
CH 2: My Center Opens Today
CH 3: WCONLINE Login Page
CH 4: Text-Only & Mobile
CH 6: Appointments
CH 7: Client Report Forms
CH 10: Blackout Times Examples
CH 11: Synchronous Online Meetings
CH 12: SSO and LDAP/S
CH 13: Card Reader Support
CH 14: Schedule Management
CH 15: Global System Settings
CH 16: Form Setup (Four Forms)
CH 17: Tips and Questions
CH 18: Support
This manual applies to the current version of WCONLINE® and is constantly updated as new features are released.