Service & Quality are Everything

Schedule View, Navigation and Options

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The schedule shows times across the top of each day and labeled on the hour, with staff and resource names down the left side. White spaces are available, and filled-in spaces have appointments or are unavailable. Before you set your own appointment colors, the darker blue or purple (depending on your screen) blocks are "blackouts" or unavailable hours.

Each type of user has a view of the schedule and of appointments corresponding to their level of access. Clients or students who are non-administrators cannot see other students' information. Nothing happens when they hover over appointments and blackout times, and their welcome menu allows access to only their own profile and appointments.

The "HELP?" menu shows brief instructions for using the schedule and a non-administrator's or administrator's color legend.

Clients and administrators make an appointment by clicking on a white space. (Administrators making group appointments can click to open an appointment and then add to the group.) Clients do not see the "client" list, repeating options or the "administrative options" area, and they have to fill out all your required fields. Administrators can make appointments for clients and can skip all required fields.


Chapter Sections

SECTION 1: Administrator and Non-Administrator Schedule Views

SECTION 2: System Notices

SECTION 3: Top Blue Bars With Options and Date Navigation

SECTION 4: Each Day: Times, Staff and Resources, Waiting List

SECTION 5: Focus Selection (Limit To Menu) Plus Group Appointments

SECTION 6: Pencil Icon

SECTION 7: Brief Mention of Other Options

SECTION 8: QUESTIONS: Grayed-Out Time Slots

SECTION 9: QUESTIONS: Schedule Appears Blank to Clients

SECTION 10: QUESTIONS: Days are Missing or Closed

WCONLINE Product Manual

The product manual is available completely online. To browse the manual, choose a chapter from list below or use the search tool to quickly search the entire manual.


CH 1: This Manual

CH 2: My Center Opens Today

CH 3: WCONLINE Login Page

CH 4: Text-Only & Mobile

CH 5: Schedule View, Navigation and Options

CH 6: Appointments

CH 7: Client Report Forms

CH 8: Administrators and Non-Administrators

CH 9: Blackout Times Management

CH 10: Blackout Times Examples

CH 11: Synchronous Online Meetings

CH 12: SSO and LDAP/S

CH 13: Card Reader Support

CH 14: Update Profile & Email Options

CH 15: Client & Record Management

CH 16: Schedule Management

CH 17: Staff & Resource Management

CH 18: Starting Availability Management

CH 19: Announcement Management

CH 20: Mass Email Tool

CH 21: System Statistics

CH 22: System Data Export

CH 23: Master Listings Report

CH 24: System Utilization

CH 25: Global System Settings

CH 26: Form Setup (Four Forms)

CH 27: Module Setup: Early Alerts/Flags

CH 28: Module Setup: Time Clock

CH 29: Module Setup: Survey

CH 30: Tips and Questions

CH 31: Support

CH 32: Terms of Service and Other Company Information

This manual applies to the current version of WCONLINE® and is constantly updated as new features are released.