If your center uses different terms for a few of the terms in WCONLINE®, you can use "Language Options" to change some labels and instructions that clients see when they look at your schedule, make appointments, and have online meetings.
These options include the "limit to" label on the drop-down menu of focus options at the top of the schedule, "Online" for synchronous online meetings, "eTutoring" for asynchronous submission and return/review, the instructions for online meetings and eTutoring, and the text of the link for online meetings.
For example, if you would like the schedule to show "Choose here!" instead of "Limit to," you would replace the words for the ""Limit to" Prompt." If you would like to call online tutoring "Chat and Audio/Video," replace "Online" and update your instructions as needed...and so on.
Using the examples above, the schedule shows these terms as follows, first for the "limit to" menu:
And for a student making an appointment to meet synchronously online and then, when it is time to meet, using the link:
If you would like to set the language options back to their defaults, click the "click here" at the end of the instructions at the top of the "Language Options" window.
The terms are changed where a student making an appointment sees information and instructions, and not in your administrative areas. For example, in Staff & Resource Management, the options are still "online" and "eTutoring," the small gray labels below staff and resource names on the schedule (visible in screen shot above that shows "May 23: Monday" on the schedule) remain the same, and "online" and "eTutoring" remain in the help menu and in Global System Settings. Our instructions to administrators refer to "the 'limit to' menu." Your reports, such as the Master Appointment Report, System Statistics, and the export, show "online" and "eTutoring."
As another note, for each option, while the exact wording is up to you, our support team recommends using terms that still apply to the function of each option. For example, since selecting from the "limit to" menu limits or filters the view of staff and resources, an instruction to clients, such as like "choose here" or "please select" would make sense, as would "see tutors for" or "find advising in" or other such instructions. It would be possible, but not logical, to enter "hello." Also keep in mind that "limit to" and other broad terms/phrases are meant to be flexible. If you have students choose from a list of courses and would like to use "please choose a course," that works nicely. But, if you decide later to add types of advising or types of tests, remember that you are not limited to courses. You may enter any terms as focus options, and update the original "limit to" to anything that applies at your center.
Similar, the names of "Online" and "eTutoring" do not influence the functions connected to selecting one of those appointment types, and the name of the link to an online session does not change the link's URL. It would work to use something like "synchronous chat/audio/video" in place of "online" and "Meet now!" for the "start or join online consultation" link. And it would make sense to use "paper submission" or "upload and comments" for "eTutoring." However, it would not make sense to change "online" to "meet in person in lobby," or "start or join online consultation" to "please call the center," because the selection and link still retain their original functionality.
SECTION 1: Disable System
SECTION 2: Go To...Quick Links to Areas of Global System Settings
SECTION 3: Center or System Name
SECTION 4: Center or System Email
SECTION 5: Center Description
SECTION 6: Header Logo
SECTION 7: Use CAPTCHA
SECTION 8: Text Messaging
SECTION 9: Google Translate
SECTION 10: Require Schedule Selection
SECTION 11: Hide Admin Staff
SECTION 12: Enable Card Reader Support
SECTION 13: Appt. Deletion Confirmation
SECTION 14: Online Consultation Module Options
SECTION 15: Registration Email
SECTION 16: Forced Update
SECTION 17: Time Zone Support
SECTION 18: Auto-Refresh Schedule
SECTION 19: Vanity Address
SECTION 20: Email Limit
SECTION 21: Domain Limit
SECTION 22: Integration Options
SECTION 23: Language Options
SECTION 24: Appointment and Schedule Colors
SECTION 25: Web Links
SECTION 26: Social Media Integration
SECTION 27: No-Show Policy and Enforcement
SECTION 28: Administrative Control Panel Access