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Global System Settings

Language Options

In Global System Settings (which you'll find under the "System Configuration" section of the Welcome menu), you can define a variety of system-wide settings and controls. At the top of Global System Settings, you'll find links to a variety of tools that also enable global changes throughout your WCONLINE site. The second tool, "Language Options," allows you to define the language that WCONLINE uses to describe and label a variety of things--such as how the system talks about asynchronous sessions. As with all control panels, be sure to hover over the blue question marks within the control panel in order to find suggestions and more information about each configuration option.

Global System Settings Language Options (partial)As you consider changes to the various options in this control panel, know that most of the changes are superficial and only affect text as displayed to non-administrators.  In other words, renaming "eTutoring" will only rename that option on the appointment form and schedule (as well as in a few other areas available to non-administrators.  Such a renaming won't impact your various administrative reports and tools, as keeping language for administrators allows our instructions for administrators to be consistent and easy to follow.

Finally, note that all fields are required.  Even if you're not using a component to which a language option applies, you'll still need to fill in or leave the default text in that option.  To change all of the options back to the defaults, simply select that option from the introductory information at the top of the control panel.


Schedule Display


"LIMIT TO" PROMPT: If are using the focus tool (as enabled in Schedule Management) to allow for the schedule display to be narrowed by the selection of a focus, then WCONLINE automatically includes a "Limit to" prompt at the top of the schedule display.  This option lets you change the wording of "limit to" to more closely match your use of the focus feature (such as changing it to "Select Your Course" if you're using it to match a student with a tutor within a specific class).


SLOT NAME: If are using the slot scheduling tool (as enabled in Schedule Management) to allow clients to reserve a slot on your schedule instead of a time on your schedule, then this option lets you change the word "slot" to something more fitting for your center.  For example, if you are using the slot schedule for bell-based periods, you could change the displayed word to "period."  This change is reflected on the appointment form, schedule, and outgoing emails.


"FACE-TO-FACE" LABELING: If you have staff or resources set to be available for face-to-face meetings (as set in Staff and Resource Management) and also have an online meeting type available or have disabled "HIDE 'FACE-TO-FACE' LABELING" in Global System Settings, WCONLINE displays a "Face-to-Face" label on the appointment form and with staff and resources' names. This option lets you change the "Face-to-Face" words to something else.


WELCOME MENU LABEL: By default, the welcome menu at the top left shows "Welcome," and the first name of the logged-in individual. This option lets you change "Welcome" to something else (including to a similar word to "welcome" in a language other than English). The comma after the label is always added automatically.


Registration Information


"FIRST NAME" FIELD: By default, the registration form collects 'first name.' If you would prefer that first name be replaced with a different question prompt (such as 'preferred name'), enter that replacement text here. This changes all areas where 'first name' is displayed, including in the exports.


"LAST NAME" FIELD: By default, the registration form collects 'last name.' If you would prefer that last name be replaced with a different question prompt (such as 'surname'), enter that replacement text here. This changes all areas where 'last name' is displayed, including in the exports.


"EMAIL ADDRESS" LOGIN PLACEHOLDER: By default, the email address and password fields on the login page are labeled, with light gray text within each field, "Email Address" and "Password," respectively. This option allows you to change "Email Address" to something else, such as "Your School Email Address."


"Meet Online?" Appointment Form Prompts


"MEET ONLINE" PROMPT: If you are using the eTutoring or online consultation module (as set in Staff and Resource Management) to enable synchronous or asynchronous tutoring, WCONLINE prompts students to select the appointment type on the appointment form. That selection is made from a question that asks by default, 'Meet Online?' This option changes that default prompt.


APPT. TYPE ORDER: If you're using eTutoring or online consultations, then WCONLINE prompts clients to select the type of meeting that they want when making their appointment.  These options let you define the order in which those choices appear.  The first item will always be the default.


REMOVE 'YES" AND "NO" QUESTION PROMPT: If you are using the eTutoring or online consultation module (as set in Staff and Resource Management) to enable synchronous or asynchronous tutoring, so that WCONLINE prompts students to select the appointment type on the appointment form, and you have changed the "MEET ONLINE" PROMPT as described above, to something that does not ask for a "Yes" or "No" answer, you can remove the "Yes" and "No" before the appointment type options.


Online Consultation Language

If you are using the online consultation module (as set in Staff and Resource Management) to allow your staff to meet with clients synchronously through the included Online Consultation Module, then these options let you define how WCONLINE talks about online meetings.


ONLINE CONSULTATION NAME: If enabled, WCONLINE prompts clients to select an online appointment when making an appointment. This phrase defines the name that WCONLINE should use for that online appointment type as displayed on the appointment form and below a resource's name on the schedule.


ONLINE CONSULTATION INSTRUCTIONS: If enabled, WCONLINE offers clients instructions for joining an online consultation when making an appointment. Those instructions are defined in this field as displayed on the appointment form.


ONLINE CONSULTATION START LINK: If enabled, WCONLINE prompts clients to click a red link in order to start their online consultation. This phrase defines the link text that clients click on in order to start their online consultation.


eTutoring Consultation Language

If you are using the eTutoring (as set in Staff and Resource Management) to allow your staff to meet with clients asynchronously through the eTutoring (or, most commonly, email or file-upload-based tutoring), then these options let you define how WCONLINE talks about meetings.


ETUTORING CONSULTATION NAME: If enabled, WCONLINE prompts clients to select an eTutoring appointment when making an appointment. This phrase defines the name that WCONLINE should use for that eTutoring appointment type as displayed on the appointment form and below a resource's name on the schedule.


ETUTORING CONSULTATION INSTRUCTIONS: If enabled, WCONLINE offers clients instructions for conducting an eTutoring appointment when making an appointment. Those instructions are defined in this field as displayed on the appointment form.

 


Global System Settings

SECTION 1: Introductory Settings

SECTION 2: General Settings

SECTION 3: File Upload-Specific Settings

SECTION 4: Registration-Specific Settings

SECTION 5: Cross-Schedule Limits

SECTION 6: Appointment, Unavailable Time, and System Colors

SECTION 7: Social Media

SECTION 8: No-Show Policy and Enforcement

SECTION 9: Control Panel & Feature Access

SECTION 10: System Integrations

SECTION 11: Language Options

SECTION 12: Authentication Options

WCONLINE Product Manual

The product manual is available completely online. Choose a chapter from the list below or use the search tool to perform a keyword search.

CH 1: Welcome

GENERAL INFORMATION

CH 2: Data Collection & Forms

CH 3: Access, Access Levels, and the Schedule

CH 4: Synchronous Online Meetings

WELCOME MENU/CONTROL PANELS

CH 5: Update Profile & Email Options

CH 6: Client & Record Management

CH 7: Schedule Management

CH 8: Staff and Resource Management

CH 9: Starting Availability Management

CH 10: Blackout Times Management

CH 11: Announcement Management

CH 12: Mass Email Tool

CH 13: System Data Export

CH 14: Report: System Statistics

CH 15: Report: Master Listings

CH 16: Report: System Utilization

CH 17: Global System Settings

CH 18: Form Setup: System Forms

CH 19: Module Setup: Early Alerts & Flags

CH 20: Module Setup: Survey

CH 21: Module Setup: Time Clock

FAQs

CH 22: Frequently Asked Questions

This manual applies to the current version of WCONLINE® and is constantly updated as new features are released.